What we can offer you
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As well as expert help, problem resolution and maintenance, Dataflow IT offers several enhancements to your IT support:
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| Remote control support1,2 |
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Would you rather not wait for an engineer to travel to your office to fix a problem? With support from us, you
usually won't have to. Once we've installed our Remote Control support software, we can securely take control of your PC,
inspect your system, fix problems immediately, or show you how to perform a task.
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| On line status reports |
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If you have a problem with your hardware or software, you can call us or log the problem on our web site. However you log your problem, our technicians will be able to provide you with a response time or a solution to your problem.
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| Off site backup of key data1,2 |
We can schedule our servers to copy your key data from your server to ours during the night. This goes one step further than tape based back-ups in that it protects your data from fire and burglary.
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| Remote system monitoring1 |
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To ensure your systems run reliably, we can install system monitor programs to keep everything in check. If there is a problem or a potential problem picked up by the system monitor, it will email us so that we can take action as early as possible.
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| Replacement hardware1 |
Much as we'd like to, we can't fix all hardware problems at your office. So if we have to take something away for repair, we'll keep you up and running by
loaning you replacement hardware while yours in being fixed.
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Company Overview
